Terms of Service
Effective Date: 01 May 2025
Welcome to orderwali.com. These Terms of Service (“Terms”) govern your access to and use of our website, platform, and services (collectively, the “Service”). By accessing or using our Service, you agree to be bound by these Terms. If you do not agree, please do not use our Service.
1. Who We Are
We help small food outlets, cafes, and restaurants deliver a smooth dining experience using QR technology. Our platform allows business owners to digitize menus, receive orders, and manage restaurant operations from a centralized dashboard.
2. Eligibility
By using our Service, you confirm that:
- You are at least 18 years old or have legal authority to represent a business.
- You have the authority to bind the business or entity you represent.
3. Account Registration
To access certain features, you may be required to create an account. You agree to:
- Provide accurate, current, and complete information.
- Maintain the confidentiality of your login credentials.
- Notify us immediately of any unauthorized access or breach.
4. Use of Service
You agree to use the Service solely for lawful business purposes related to managing and operating your food outlet. You must not:
- Violate any applicable laws or regulations.
- Use the platform to send spam or unsolicited messages.
- Interfere with or disrupt the Service or servers.
5. Subscription & Payments
Some features of the Service may require a paid subscription. By subscribing, you agree to:
- Pay the fees associated with your plan.
- Authorize us to charge your selected payment method.
- Understand that subscription fees are non-refundable unless otherwise stated.
6. Menu & Content Responsibility
You are solely responsible for the content, pricing, and images you upload to your digital menu. We do not guarantee the accuracy, safety, or legality of your content.
7. Platform Availability
While we aim for 99.9% uptime, we do not guarantee uninterrupted access to the Service. Scheduled maintenance or unforeseen downtime may occur.
8. Intellectual Property
All platform features, designs, trademarks, and content (excluding user-uploaded content) are owned by or licensed to Korelogik Solutions and may not be copied or used without permission.
9. Termination
We reserve the right to suspend or terminate your account if you:
- Violate these Terms.
- Engage in fraudulent or harmful activities.
- Fail to pay required fees.
10. Limitation of Liability
To the fullest extent permitted by law, Korelogik Solutions is not liable for:
- Indirect or consequential damages.
- Loss of business, revenue, or data.
- Errors, outages, or security breaches beyond our control.
11. Privacy Policy
Please refer to our Privacy Policy to understand how we collect, use, and protect your information.
12. Changes to Terms
We may update these Terms from time to time. You will be notified of significant changes, and continued use of the Service implies acceptance of the updated Terms.
13. Contact Us
If you have any questions or concerns about these Terms, please contact us at:
Email: korelogiksolutions@gmail.com